It does a superior, although not perfect, job with hard produce and zips through soft produce easily. It leaves some pulp that doesn't have all the nutritious fluid extracted from it but not enough to be a problem. On the downside, we had to do quite a bit of chopping ahead of time so that the pieces of fruit and vegetables would fit through the food chute. This juicer is easy to care for. It takes only a little time to assemble and clean, and various parts are dishwasher-safe. The machine also comes with a cleaning brush, as well as a froth separator and a tall pitcher. This is a big machine, and it is noisy but at a decibel level comparable with other good-quality juicers. You can get help with the juicer over email, but there is no phone number for customer support.
This juicer is worth it's value. That said I note that since it is a sintrifical force juicer it seems to make much more frof then other slow grind type juicers and the remining pulp is still wet, so not all of the juice was removed ( or more could have been removed). I do like the eaz of break-Down and and reassemble and it is easy to clean. It is small enough for the counter or storage area. If you are starting out and looking to explore the world of juicing - start right here. Enjoy!!